Operational Food Safety
At our factories and in distribution, we manage sanitation, HACCP, biosecurity, and employee education/training among other critical programs.
Retail Food Safety
To retailers through our distribution channel and to pet owners through our e-commerce channel, we manage product handling, product rotation, sanitation, and education/communications among other critical programs.
It's on us to approve every ingredient that comes through the door, manage the very high standards we put in place, and oversee all laboratory quality programs so every product is always the highest quality.
All of our factories are FSSC 22000 certified – a GFSI-recognized international food safety standard. We not only manage our compliance with third-party certifiers and auditors, but we also conduct our own internal audits of each factory.
Operational Quality Support
Working closely with the production and quality teams at our factories, we look at our processes and systems with continuous improvement top of mind. We collaborate closely with our other teams to generate standards and support employee food safety and quality behaviors.