Is past performance a predictor of future success? Alongside many other employers and career experts, we, too, have found that one's behavior from previous experiences is a strong indicator of future behavior. Over the years, behavior-based interviewing has helped us to hire the best of the best within the industry. Among our U.S. associates alone, 42 percent (nearly 3,000 associates) have remained with our company for 10+ years. And while our behavior-based interviewing process has helped us to attract such top talent, it's our company's values that have helped us to retain these associates - many of them career-long.
If your application and résumé meet the basic qualifications for the role in which you apply for, you may be contacted by a member of our Recruiting Team for a phone interview. Both the phone interview and the face-to-face interview processes are behavior-based. In a behavior-based interview, the questions are structured to extract specific examples and experiences from the interviewee to help determine how they may react in similar situations they might face within their new role.
How to Prepare for Your Interview
- Research the behavior-based interviewing style, learn the specifics and practice a mock interview with a friend or family member
- Think of specific examples from past experiences (work, school, etc.) that highlight your skills
- Be prepared for the interviewer to ask follow-up questions and probe deeper into your examples
How to Answer Behavior-Based Questions
- Think of behavior-based interviewing as simply telling a story. Explain the situation, the behavior and the outcome.
- Focus on recent examples from jobs, internships, school clubs/organizations, athletics or class projects
- Be confident in what you've done, stick to the facts and stay focused on your behavior within each situation
During the Interview
- Take your time. It's better to take a moment to breathe and think of a good example, then to answer too quickly with a poor one
- When telling your story, be sure to elaborate on your behavior for each situation you were in
- Don't be afraid to take credit - define your role in the group/team when explaining a situation and use “I”, not “we
So, let's work backwards. Now that you're ready to 'wow' us in your interview, have you applied to work at Nestlé Purina yet?