Customer Service

Help Customers Meet Goals

When new associates become a member of the Order Revenue Management /Customer Service team at Nestlé Purina, they are in exclusive company. The business model represented by this group is unique within the Consumer Packaged Goods Industry.

Our four-function business model and Team environment allows associates to truly be "One Face To The Customer." Associates are responsible for managing the entire Order Life Cycle Process. This includes Order Processing, Accounts Receivable, Dispute Management and Vendor Managed Inventory.

Career Paths You Can Take

Business Associate
Business Analyst
Trainer
Business Process Improvement Leader
Team Leader
Manager
Director

Skills You'll Gain

Opportunities to sharpen and display leadership ability
Develop a general manager mindset
Analytic thinking and responsible risk taking
Ability to create, implement and measure efficiencies
Accounts receivable
Order processing
Dispute management
Vendor managed inventory

Opportunities You'll Have

Internal and external customer one on one interaction
Acquire knowledge of the full order lifecycle process
Personal career development
Work in a team based environment
Participate in a professional certification program

Order Revenue Management Internship Program

The Objective

Our key objective for the ORM internship program is to develop students into high-caliber candidates for potential full-time employment as an ORM associate (post graduation).

Interns can expect to attend one training class each summer in one of the following functional areas:

Order Management Conventional
Invoice Management Payments and Deductions
Accounts Receivable Cash
Accounts Receivable Collections

Who We Are Looking For

Education:

Current undergraduate students enrolled in a 4-year degree program.

Experience:

Effective communicators
Strong analytical skills
Problem solvers
Computer literate, including knowledge of Microsoft Office Suite, spreadsheet application, and word processing.
Team players